Push back on unfair
deposit deductions.
If your landlord is keeping £500-£1,500 for cleaning, damage or vague deductions, Lettr turns your facts into a clear UK deposit-dispute letter with statute references, evidence checklist and follow-up plan.
One-off £29 only after preview. Self-service drafting tool — not a law firm and not legal advice. You review the letter and decide whether to send it.
What’s in the letter
A structured first letter — not an angry text.
Your facts, formatted
Tenancy address, deposit amount, deduction, scheme reference — laid out as a proper business letter.
Statute references
Housing Act 2004 (ss. 213–215) and Tenant Fees Act 2019 where relevant. Links to legislation.gov.uk so you can verify.
Evidence checklist
What to gather before sending: inventory, photos, deposit certificate, correspondence with the landlord.
Deadline + next step
A reasonable response deadline and the next step — typically the free dispute service offered by your TDP scheme.
The UK deposit-dispute process
Where this letter fits in.
A clear letter is the recommended first step — both because it creates a paper record and because most TDP schemes expect to see one before they accept a dispute.
- 1
Ask for an itemised breakdown
Email the landlord requesting itemised evidence of every deduction — receipts, quotes, photos. Vague claims rarely survive scheme adjudication.
- 2
Send a structured letter (you are here)
Lay out the tenancy facts, the disputed amount, the relevant statute references, and a reasonable response deadline. This is what Lettr drafts.
- 3
Use the TDP scheme dispute service (free)
If no agreement, raise a free dispute through your scheme (DPS, MyDeposits or TDS). The scheme holds the deposit until adjudicated.
- 4
County court (rare)
If the deposit was not protected at all, ADR may be unavailable and the route is Money Claim Online — a small-claims court claim.
Process described above is based on GOV.UK guidance on tenancy deposit protection.
Not ready yet? Free deposit-dispute checklist.
We’ll email you a one-page UK deposit-dispute checklist — the evidence to gather, the deadlines that matter, and the free dispute services your TDP scheme offers. No spam, no follow-up sales calls.
One-off price
£29 for one structured letter.
No subscription, no upsell, no card-on-file. 7-day money-back if the letter is unusable due to a fault on our side.
FAQ
Things people ask
Is Lettr a law firm?
No. Lettr is a self-service drafting tool. We are not solicitors and we do not provide legal advice. We help you produce a structured letter using your facts and references to the relevant UK Acts. You review the letter and decide whether to send it.
What does the letter actually contain?
Your tenancy facts (property, dates, deposit amount), the amount you dispute, references to the Housing Act 2004 and the Tenant Fees Act 2019 where relevant, a response deadline, and a clear next step.
Will the letter make the landlord return my deposit?
We don't promise an outcome — that depends on your facts, your evidence and the landlord. If the landlord doesn't respond, the letter contains the references you need to use the free dispute service your TDP scheme provides.
What if it doesn't help?
We offer a 7-day money-back guarantee for letters that are unusable due to a fault on our side. The letter itself contains the references you need for the next step (TDP scheme dispute, then small-claims court if the deposit was not protected).
Is my data safe?
We store only what's needed: your email, the facts you entered, and the rendered PDF. UK GDPR-compliant. You can delete your data at any time.
Self-service drafting tool · Not a law firm · Not legal advice